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Christian helplines: a list for you and your loved ones

During this Coronavirus pandemic, most of the world population are isolating from one another due to government restrictions and advice for healthcare professionals to #StayHome, #SaveLives and #StayHomeAndSaveTheNHS.

Some people are isolating out of love for one another too to protect one another as they may have symptoms and do not want to pass them on. 

Many will be away from loved ones with windows separating families and lack of transportation too as planes are grounded in most countries. 

We have made a list for you of Christian confidential telephone helplines offering a listening ear, prayer, emotional & spiritual support and signposting to places that can offer further help. We have also included more specialised helplines and websites at the bottom of this page. 

List (A-Z): 

Crossline Coventry 

Crossline Coventry is part of the National Christian Helpline. If you’re feeling lonely, anxious, depressed, bereaved or just need someone to talk to or somebody to pray for you, call to speak with trained Christian volunteers. 

Call: 0300 111 0101 (9am Midnight)

Crossline Hull

Crossline Hull is also part of the National Christian Helpline. Their mission is “to listen to your problem, hurt, or situation, whether you are a Christian or non-Christian, in total confidence and with a caring, compassionate ear.” They offer prayer too. 

Call: 0300 111 0101 (9am – Midnight)

Crossline Plymouth

Crossline Plymouth is also part of the National Christian Helpline.  Their mission is “to listen to your problem, hurt, or situation, whether you are a Christian or non-Christian, in total confidence and with a caring, compassionate ear.” They offer prayer too.

Call: 0300 111 0101 or 01752 666777 (9am – Midnight)

Chat Now (online)

Chatnow provides people with the opportunity to chat live, anonymously and privately with one of their Christian volunteers, via their website or app. They offer answers to questions on a variety of topics and assist people who are feeling lost, addicted, sad, confused and in pain - to help them find hope and purpose through Jesus. 

(24 hours)

Nationwide Christian Trust Prayerline

Nationwide Christian Trust Prayerline offer emotional and spiritual support, through listening and prayer. Alternatively, you can submit a prayer request via their website. 

Call: 01277 367 118 (9am - 5pm Monday to Friday - answering service when the office is closed where messages can be left and then covered in prayer)

UCB Prayerline

The UCB Prayerline is staffed by volunteers all across the UK who are ready to pray with you and for you. It is not a counselling or advice service, but they want to help you bring God into the situations you’re facing. Alternatively, you can submit a prayer request via their website.

Call: 01782 36 3000 or Irish Republic 1890 940 300

Opening hours:

Mon-Thurs      9am - 10pm

Fri                   9am  - 5pm 

Sat           10.30am -  8pm                                        

Closed on Sundays & Bank Holidays


Samaritans offer support and a listening ear to anyone who is struggling to cope, without judgement or pressure. They give people ways to cope and the skills to be there for others.

Call: 116 123 (24 hours)

Premier Lifeline

Premier Lifeline aims to be a listening ear at the end of your telephone line, providing a confidential anonymous place for you to talk about whatever you wish without fear of judgement or rejection. Receive prayer and support and a friend to talk to. 

Call: 0300 111 0101 (9am to midnight every day of the year)


Christians Against Poverty (CAP) - Debt (not a helpline)

CAP’s mission is “to restore hope for those who are lost and hurting. In partnership with incredible local churches across the UK, we’re bringing life-changing freedom and good news to people in desperate need”.

Call: 01274 760720

UCB Forces Prayerline

UCB’s Forces Prayerline service provides prayer support for those serving in the Armed Forces and for their families. It is not a counselling or advice service, but the team of trained and dedicated volunteers are ready to pray with you and for you.

Call: 01782 90 32 32

Opening hours:

Mon   -   9am - 10pm  Tues   -   9am - 10pm  Wed   -   9am - 10pm Thur   -   9am - 10pm  Fri     -    9am - 10pm  Sat    -   10:30am - 8pm

Not available on Sundays or Bank Holidays

Mercy UK

Mercy UK offers pastoral support, resources and residential Christian discipleship programmes for women. Alternatively, you can also submit a prayer request via their website.

Call: 01535 642042 (Monday – Friday 9am – 5.00pm)

Salvation Army – modern slavery referral helpline

The Salvation Army provides specialist support for all adult victims of modern slavery in England and Wales.

Call: 0300 303 8151 (24 hours)

Thirtyone:eight - abuse

Thirtyone:eight helps individuals, organisations, charities, faith and community groups to protect vulnerable people from abuse. It is staffed only by social workers and counsellors who have decades of collective experience in the field. All are knowledgeable, practical and approachable. The helpline offers Christian advice, answers, prayer and encouragement.

Call: 0303 003 1111 (24 Hours)

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